AstroSharp Limited Privacy Policy

This privacy policy sets out how AstroSharp Limited uses and protects any information that you give AstroSharp Limited when you use this website.

AstroSharp Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

AstroSharp Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5th May 2018.

What we collect

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

When do we collect data?

AstroSharp Limited collects non-identifiable information as you browse this web site and related web sites and also while you use AstroSharp software such as SharpCap.

AstroSharp Limited does not collect personally identifiable information from you unless:


If you are an EU citizen, from 25th May 2018, you have specific rights relating to your personal data under the GDPR. If you wish to find out what personal data relating to you is held, or correct any possible errors, please contact . Note that a charge may apply when requesting copies of personal data held.

If you have installed SharpCap and/or purchased a SharpCap Pro license then your agreement to the SharpCap End-User License Agreement (or the AstroSharp Limited Terms and Conditions of sale) constitutes a lawful basis under the GDPR for processing any personal data you may have disclosed to us.

If you no longer use SharpCap and any SharpCap Pro licenses you purchased have expired then the EULA and Terms of sale may no longer apply to you and you may request deletion of your personal data by emailing .


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors if such disclosure is necessary to use your information in ways set out in this policy.

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us at as soon as possible. We will promptly correct any information found to be incorrect.

Your personally identifiable data will be held within the United Kingdom and/or the European Union.

Version History

May 2018 - Clarify when personally identifiable data is collected, add GDPR related information. Clarify storage location of personally identifiable information.

April 2017 - Initial Version